Management Contradictionary: audit to bank

Here we go from a to b in the episodic publication of The Management Contradictionary (Benjamin Marks, Rodney Marks, and Robert Spillane. Michelle Anderson Publishing: Melbourne).

It’s available in all good libraries, and quite a few bad ones, too. It’s in alphabetical order, so feel free to keep reading the blog posts until you get to z, or zzz.

The Management Contradictionary defines the real meaning behind management terms.

audit

A waste of time only the paranoid prepare for – and they’re right.

auditorium

A place to audit.

auditor

  1. A heartless ticker whose role it is to add green or purple to black and red.
  2. A hard of hearing earwig who wants a hearing.
  3. An impurist who mistakes finance for mathematics.

authoritarian

Directive management style, in which the leader leads.

authority

  1. Those in a state of needless leaderlessness, as there is no-one higher to refer to.
  2. A fictitious quality of managers, by which power over others can be enforced.

autocrat

A manager who gets things done, even if the organisation is destroyed in the process.

automation

The recognition that because subordinates are automatons, we may as well have robots doing the work.

autonomy

The authority, in the afterlife, to work independently.

average

  1. Means mean.
  2. A safe place for managers to be.
  3. Dividing the sum of the whole by the number of its parts will yield the average, but will not show how the sum of the whole can be greater than the whole when reconstituted. Translated into management terms, a group made up of people with average ability will only ever be average.

back-of-the-envelope calculation

A handwritten recommendation, short on research, rationale, comparisons of alternatives, consultation, planning, number-crunching, data-mining and theory, which often represents a better option.

backgrounding

History of the idea of the theoretical premise of the day.

bad debt

Debt that hasn’t been paid yet.

bads

Unwanted goods, like and including government services, because they have no (voluntary) customers.

ballpark

Close enough to be acceptable to you.

balls

Needed to be grasped by female managers to control pricks.

bandit

(See banker)

banker

(See bandit)

bankrupt

The inability to pay for past losses with future cash.

bank

Den of inequity in which you lose interest through buying money.

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Management Contradictionary: application to attitude

Just for fun, enlightenment, motivation and inspiration, here is more in the episodic publication of The Management Contradictionary (Benjamin Marks, Rodney Marks, and Robert Spillane. Michelle Anderson Publishing: Melbourne).

It’s available in all good libraries, and quite a few bad ones, too. It’s in alphabetical order, so feel free to keep reading the blog posts until you get to z, or zzz.

The Management Contradictionary defines the real meaning behind management terms.

application

Pathetic attempt to fit your background into the selection criteria by writing a self-referential reference.

(See résumé.)

appointment

Pointed reference to a placement in which you no longer control your diary.

appraise

To report on what you feel before the facts are reality tested.

apprentice

A PA with ambition.

aptitude test

Battery of circuitous quizzes designed to assess your endurance, your positives and negatives, and the calibre of your weaponry.

argh

Onomatopoeic sound that computer gurus make when they discover that they aren’t. It means argh.

argument

Argued against.

Arial

This is a clear font unencumbered by curly bits and is the style choice for emails. When being clear it is crucial to say that you are being clear, even if you have several hidden agendas. By merely saying that something is in Arial your audience will suspend disbelief, even if it is in Times New Roman.

aristocrats

People who know they are the best, contrasted with managers, who know they aren’t.

arts, the

When presenting as cultured and part of the culture, the arts are worth sponsoring for networking over nibbles.

assembly line

A sequenced method of manufacturing robots from humans.

assessment centre

An administration established to milk the belief that psychologists understand behaviour.

assets

  1. Necessary counterweight for balanced accounts, and accountants.
  2. Temporarily valued budget items available to support the career advancement of senior and chief executives.
  3. Optimism quantified.
  4. Liabilities waiting to happen.

assumption

Well, you have to start somewhere.

attendance

What you’re paid for.

attitude

Mythical entity used by managers to manipulate high performers. Can be singular or plural, but out of many comes one, which in other contexts is quite a good motto.

… … … … … …

Management Contradictionary: aim to appeal

And now for something completely different … the episodic publication of The Management Contradictionary (Benjamin Marks, Rodney Marks, and Robert Spillane. Michelle Anderson Publishing: Melbourne).

It’s available in all good libraries, and quite a few bad ones, too. It’s in alphabetical order, so feel free to keep reading the blog posts until you get to z, or zzz.

The Management Contradictionary defines the real meaning behind management terms.

aim

Off-target archery metaphor, whose misguided objectives are to add more strings to the bow of direction, and to insert more arrows in the quiver of purpose.

alcohol

Liquid in which to dissolve business ethics.

alcoholism

Shot of holism imbibed by managers.

alienation

What successful managers feel.

alignment

An agreeable truce, based on battle exhaustion.

all things being equal (ceteris paribus)

Taking variables away.

all your ducks are in a row

As in “all your stars are aligned”, this business cliché refers to a series of chance events which serendipitously support your argument, strategy or business.

alliance

Working together under your direction.

allocation

Notionally an economic term about choosing where to distribute resources over time. It is the real exercise of power, being the manifestation of favoritism, cronyism, nepotism and incompetence.

alternative

(See below)

altruism

Helping others for your own satisfaction.

ambition

Point of difference in career advancement when your achievements are not enough.

analogy

Something you catch from cross-pollinated ideas.

analysis

Being anal about the banal.

analysis paralysis

Assessing a project initially qualitatively and ultimately quantitatively against a plethora of hierarchies and an aggregation of continua followed by a collection of assessment criteria before feeding the raw data back into the system and up the line with a request for further funding.

analytical

A qualifier used to mask gut-feel.

antique

The antics of a superannuated leader.

antitrust legislation

Proof of government distrust of business.

Thought: If government represents business, but business does not represent government, on what basis is antitrust legislation good and tax evasion bad?

anxiety

Worry brought on by managers contemplating the legitimacy of their profession.

anziety

  1. The stress felt by a manager after sending an email to the team leader, prior to spell-checking.
  2. Anxiety Down Under.

appeal

  1. A cry in the wilderness.
  2. A clarion call.

… … … … … …

Management Contradictionary: action to agreement

Here continues the episodic publication of The Management Contradictionary (Benjamin Marks, Rodney Marks, and Robert Spillane. Michelle Anderson Publishing: Melbourne).

It’s available in all good libraries, and quite a few bad ones, too. It’s in alphabetical order, so feel free to keep reading the blog posts until you get to z, or zzz.

The Management Contradictionary defines the real meaning behind management terms.

action

A delegated task.

activism

The belief that campaigning to bring about political or social change will bring about political or social change.

actors

Managers: those who strut and fret their hour upon the stage, then are heard no more.

actuary

Someone who tells your insurer when you should die.

added value

Something substituted for deducted value.

adhocracy

Any organisational unit other than your own.

administrivia

A management task imposed on you.

advertisement

  1. An untruth tolerated as entertainment.
  2. A glowing endorsement organised and paid for by the endorsee.

advertising

Creating demand for something by highlighting its worst feature.

advertising standards

The ethical benchmarking of paid public persuasion.

advisory panel

A pane in the glass.

affairs

Intra-corporate entrepreneurship.

affiliate

noun:   A person or organisation with a hierarchical ranking somewhere between an associate and a partner.

verb:   To align your values with another’s by disregarding any that are not shared.

affirmative action

Discrimination against the successful.

affluence

Your personal assistant has a PA.

after-sales service

Mythical organisational process, sometimes located in an imaginary, eponymous department with a toll free number.

ageism

The belief that all ages are the same – even in their differences.

agenda

Secret list of outcomes unknown to all meeting participants.

agent

A commissioned friend.

aggression

Part of the managerial power game, compensating for a lack of technical expertise.

AGM (Annual General Meeting)

Yearly public book-ending of apology and astrology, where top management attest they have read what they signed.

agreement

Reluctant, begrudging, antipathetic acceptance.

…   …   …   …   …   …

Management Contradictionary: ability to acronyms

Here begins the episodic publication of The Management Contradictionary (Benjamin Marks, Rodney Marks, and Robert Spillane. Michelle Anderson Publishing: Melbourne).

It’s available in all good libraries, and quite a few bad ones, too. It’s in alphabetical order, so feel free to keep reading the blog posts until you get to z, or zzz.

The Management Contradictionary defines the real meaning behind management terms.

ability

The capacity and competency to prove potential capability.

abnormal

Not like me.

about-face

A 180 degree policy reversal. Often revolutionary; that is, 360 degrees.

above-the-line

Paid promotion that you agree is a gamble, such as TV, radio and print advertising.

absenteeism

See presenteeism.

academic

The most insulting word in any language.

accident

Lack of belief in predetermination or the divine providence of coincidence.

account executive

Semi-permeable listening device.

accountability

An out-of-fashion concept that refers to people being held responsible for their own actions. Pre-dates, and made redundant by, the concept of blaming, which is central to organisational behaviour.

accounting

The rewriting of history, in columns and rows, to justify to shareholders what you did with their money.

accounts payable

Money you’ll eventually pay those supplies whom you’ve selected to keep in business.

accounts receivable

Money that’s owed to you by customers using you as their choice of bank, due to your preferred terms: no loan application fee, no interest, no credit rating downgrade. Best located in the marketing department.

acccuracy

Precisely.

achievement

Abandoning a larger task.

acquisition

See merger.

acronyms and initialisms

Short-cuts to obscurity.

… … … … … …

Zeitgeist Buzzword Zinger Quiz

Here are four word groups that sum up the corporate mood of the day.

Whenever you find yourself trapped in an insolvency, operations, sales or marketing meeting, be sure to look out for these weasel words.

If you hear five or more of these from any group, shout Buzzword Bingo! and go home.

Insolvency

acquisition, merger, Chapter 11, circling the drain, contingency, debt recovery, down the tubes, endgame, exit interview, exit strategy, exposure, fire sale, learning opportunity, legacy firm, let go, liquidation, merger, negative growth, negative profit, optimism, outplace, release people, rightsizing, moving forward, transitioning.

Operations

actionable, activity, ballpark, built to last, critical, cycle, data dump, data mining, drilling down, decision, disambiguate, drill down, guesstimate, Just In Time, Just Too Late, metadata, meta-decision, obsolescence, Plan B, post mortem, problematic, queuing, roll out, scope creep, subject creep, value chain.

Sales and Marketing (each other’s natural enemy)

administrivia, bio break, brandalism, cannibalise, channibalise, client-centric, customer, cutting edge, high-impact, high-yield, hot-desking, incentivise, infotainment, edutainment, entertraining, leading edge, long-term, low-risk, mindshare, mind full, preferred, pseudo, street cred, the market, user-centric, value-added, world first, Best Practice, global, cosmic.

Weasel Words (these can occur in any meeting)

behaviours, CEO-speak, cliché, cold-call, demystification, diplospeak, double-talk, eclectic, ellipsia (that is, the tendency to overuse: ‘…’), embedment, flagpole, hybrid, impactful, jargon, journalese, meanderthal, motherhood, atherhood, parenthood, tribal, non-concur, obfuscate, prebuttal, premumble, psychobabble, reverbiagise, trial balloon.

… … … … … …