Here continues the episodic publication of The Management Contradictionary (Benjamin Marks, Rodney Marks, and Robert Spillane. Michelle Anderson Publishing: Melbourne).

It’s available in all good libraries, and quite a few bad ones, too. It’s in alphabetical order, so feel free to keep reading the blog posts until you get to z, or zzz.

The Management Contradictionary defines the real meaning behind management terms.

action

A delegated task.

activism

The belief that campaigning to bring about political or social change will bring about political or social change.

actors

Managers: those who strut and fret their hour upon the stage, then are heard no more.

actuary

Someone who tells your insurer when you should die.

added value

Something substituted for deducted value.

adhocracy

Any organisational unit other than your own.

administrivia

A management task imposed on you.

advertisement

  1. An untruth tolerated as entertainment.
  2. A glowing endorsement organised and paid for by the endorsee.

advertising

Creating demand for something by highlighting its worst feature.

advertising standards

The ethical benchmarking of paid public persuasion.

advisory panel

A pane in the glass.

affairs

Intra-corporate entrepreneurship.

affiliate

noun:   A person or organisation with a hierarchical ranking somewhere between an associate and a partner.

verb:   To align your values with another’s by disregarding any that are not shared.

affirmative action

Discrimination against the successful.

affluence

Your personal assistant has a PA.

after-sales service

Mythical organisational process, sometimes located in an imaginary, eponymous department with a toll free number.

ageism

The belief that all ages are the same – even in their differences.

agenda

Secret list of outcomes unknown to all meeting participants.

agent

A commissioned friend.

aggression

Part of the managerial power game, compensating for a lack of technical expertise.

AGM (Annual General Meeting)

Yearly public book-ending of apology and astrology, where top management attest they have read what they signed.

agreement

Reluctant, begrudging, antipathetic acceptance.

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